TONQUAN Technology Co., Ltd  is dedicated to providing innovative, quality products and excellent customer service. Whether you are placing an order, looking for technical support or just have a basic question, we will response to you within 24 hours

and will strive to bring you the highest level of support. Please contact our company Service   

A. Warranty period

Our warranty includes the maintenance of material and manufacturing technology malfunctions within Thirteen months from

the date you buy our machine.

  B. Restriction

If the machine is not dated, we will be unable to provide you the service.

We will not bear any responsibility if any damage caused by the followings:

Damage caused by fire, earthquake, riots, or any force majeure.

Incidental damage such as interruption of business and loss of business benefit including loss caused by using the

machine, costs raised by any other machines’ replacement, installation and service, or claims of your customers.

   C. Shipping problem

If you find there is something wrong while opening the packing, please contact shipping company at first time, both of us must discuss with relative shipping company to solve the problem. At the same time, we’ll do relative help for you.

Q1:What’s the warranty of this ?

A1: One year warranty

    quantum resonance magnetic analyzer 

Q2:What if any quality problem during guarantee period?

A2: We can provid technical support after we get to know your problem, if there are any accessories need to replacement , we will send it to you for free or send together with your next order.

  quantum resonance magnetic analyzer 

Q3: Can we print my Logo on the product? How much cost?

A3:   yes. we can OEM based on the 100PCS.The cost is depend on your design.

  quantum resonance magnetic analyzer 

Q4:Can we get sample first before large order? How much cost?

A4:Sure, normally sample price is up 20% of 1000pcs price, but we will refund you after placing order